Laene Carvalho

From the very first moment I stepped into a truly well-designed space, I knew that hospitality was far more than just service, it was a sensory experience, a perfectly illuminated detail, a subtle touch that evoked emotion.

My journey began in architecture, where I learned the importance of spaces and aesthetics in shaping how we live and feel the world around us. But I soon realized that the true impact lay in the atmosphere we create, in how a space can welcome, engage, and leave lasting impressions.

This passion led me to deepen my studies in interior design, lighting design, and premium hospitality, exploring how light, materials, and the customer experience can transform an ordinary space into something unforgettable. Later, I immersed myself in the world of enology, viticulture, and sommellerie, discovering how wine and gastronomy also play a key role in this grand sensory stage.

Over the years, I have taken numerous courses and immersive experiences in hospitality, design, and customer experience, studied the world’s best case studies, and explored how luxury brands craft compelling narratives. To me, hospitality is not just about welcoming guests, it’s about creating moments, sensations, and stories that will never be forgotten.

Today, I transform hotels, wineries, restaurants, and high-end commercial spaces into unforgettable experiences, using architecture, strategic design, and sensory ambiance to elevate perceived value and foster authentic connections.

If there is one thing I have learned throughout this journey, it is that true luxury is not just what you see, but what you feel.
While our global expertise is well established, we’re excited to begin our official journey in Canada soon — bringing sensorial hospitality and emotional design to new spaces, with heart and integrity.

Contact: experience@laenecarvalho.com