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Signature Services

Your brand doesn’t just have to be beautiful,

it has to be felt.

And that’s where transformation begins.

Every detail matters.
Every experience leaves a mark.
Discover how we can take your hospitality to the next level.

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1

Sensory Hospitality for Restaurants, Wineries, and Culinary Spaces

For whom:

  • Signature restaurants

  • Wineries with wine tourism experiences

  • Food brands that want to stand out through presence, warmth, and sensory identity


How I help:

  • Sensory diagnosis of the space

  • Creation of microclimates for each stage of the customer journey

  • Emotional reorganization of layout and furniture

  • Ritualization of service

  • Purposeful atmosphere design with a heartfelt narrative

The Transformation You'll See:

  • Increases customer dwell time and encourages return visits

  • Raises average ticket without changing the menu

  • Creates real, emotional differentiation in the market

  • Turns your space into a destination, not just a point of sale

2

Sensory Strategy for Products, Packaging & Brand Experiences

For whom:

  • Lifestyle, cosmetics, wine, wellness, gastronomy, and fashion brands

  • Author brands that want to captivate customers before the product is even used, especially through delivery, shipping, or subscription formats

  • Wine or coffee clubs

  • Sensory kits and corporate gift boxes

  • E-commerce products

  • Remote or hybrid experiences (like classes, tastings, or online events)

How I help:

  • Full sensory strategy for packaging, kits, boxes, and delivery moments

  • Curation of textures, materials, emotional color palettes, fragrances, and visual language

  • Creation of unboxing experiences with emotional storytelling

  • Development of usage guides and micro-rituals that turn opening or using the product into a memorable moment

  • Translation of the brand’s purpose into tangible sensations, from paper to scent, from touch to words

The Transformation You'll See:

  • Increases perceived value without structural changes to the product

  • Creates instant emotional connection from the very first contact

  • Makes your customer feel that every detail was chosen with them in mind

  • Creates memorable at-home rituals that replace (or enhance) the physical point of sale

  • Encourages organic sharing and reinforces your brand identity with sophistication

  • Positions your brand as sensitive, innovative, and sensory, even in digital environments

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3

Transforming Corporate Spaces Through Sensory Experience

For whom:

  • Offices, clinics, coworking spaces, and service-based environments

  • Brands that want to care for their internal experience with the same attention they give to their clients

How I help:

  • Sensory reading of the current space

  • Creation of zones for focus, rest, warmth, or stimulation

  • Emotional lighting and scent design tailored to each area

  • Smart adjustments to layout and spatial flow

  • Ritualization of routines and micro-gestures of hospitality

The Transformation You'll See:

  • Enhances focus, well-being, and presence in daily life

  • Brings a touch of elegance to your organizational culture

  • Strengthens brand perception from the inside out

  • Boosts productivity with beauty and lightness

4

Designing Events That Feel as Good as They Look

For whom: Brands, production companies, restaurants, and wineries that want to create events, dinners, and activations with true emotional impact.

How I help:

  • Development of a full sensory concept

  • Curation of fragrances, materials, and symbolic objects

  • Emotional scripting from arrival to farewell

  • Design of rituals (welcome moments, toasts, transitions)

  • Light, elegant, and memorable atmospheres

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The Transformation You'll See:

  • Creates experiences that guests truly remember

  • Builds brand value through emotion

  • Increases engagement and guest dwell time

  • Turns your event into a story, not just an occasion

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5

Pop-Up Experiences and Brand Concept Strategy

For whom: Brands launching new products, seasonal activations, or cultural and artistic projects seeking to make an impact through concept and emotional aesthetics.

How I help:

  • Sensory storytelling through space

  • Curation of tactile, olfactory, auditory, and visual elements

  • Emotional flow design with moments of pause, discovery, and engagement

  • Selection of symbolic elements with strong emotional presence

The Transformation You'll See:

  • High perceived value in short-lived experiences

  • Instant emotional connection with your audience

  • Greater engagement and organic reach

  • A brand positioned as sensitive, innovative, and emotionally intelligent

6

Curated Wine Journeys and

Sensory Experiences

For whom:  Wineries, hotels, and travel agencies that want to turn visits into experiences that connect body, soul, and place.

How I help:

  • Curated itineraries and experiences designed to evoke emotion and presence

  • Themed tastings enhanced by light, music, storytelling, and rhythm (using synesthesia to build memory)

  • Strategic integration of wine, local gastronomy, and landscape

  • Creation of sensory rituals to open and close each experience with meaning

  • Emotional journey design for visitors, with pauses, symbolic gestures, and a sense of exclusivity

  • Consulting to turn technical visits into poetic and unforgettable experiences

The Transformation You'll See:

  • Significantly increases the perceived value of the wine and the brand

  • Creates an immediate sense of emotional value, customers feel they received more than they paid for

  • Sparks desire to return, encourages spontaneous recommendations, and builds genuine loyalty

  • Positions the winery as a sensory and cultural destination, not just a commercial one

  • Enhances reputation in both experiential tourism and the premium wine market

  • Turns visitors into emotional brand ambassadors, proud to share your story with others

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Crafting unforgettable sensory and hospitality experiences that set brands apart on a global stage.
Canada soon!

© 2025 Laene Carvalho. All rights reserved.

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